Questions on your benefits?
Benefits Team
- Phone: 323-259-2945
- Website: oxy.edu/offices-services/human-resources/meet-our-team
Additional BlueShield Medical Benefits and Resources
www.blueshieldca.com
With your Blue Shield membership you get a website created just for you. You’ll have access to a variety of online resources around the clock, including:
- Plan benefits, claims and forms
- Order prescriptions by mail
- Locate a physician, specialist, hospital or pharmacy
- Order new ID cards
Teladoc
Teladoc is a convenient and affordable option that allows you to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many of your medical issues. Through Teladoc you can talk to a doctor anytime, anywhere, by phone or video consult 24/7/365.
Teladoc visits to medical and mental health professionals are covered at 100% for all Blue Shield members. Don’t wait until you are sick! Set up your account by visiting the website at www.teladoc.com/bsc. Once your account is set up, request a consult when needed. You can download the app by visiting www.teladoc.com/mobile. You can also contact Teladoc by calling them at 1-800-Teladoc (1-800-835-2362).
Case Management
Case managers help ensure members have access to the right care at the right time. Case managers provide education, care coordination, and personal support to members when they need it most. Programs include:
- Transplant Program
- Neonatal Intensive Care Unit (NICU) Case Management Program
- Chronic Complex Case Management Program
- High-Risk Case Management Program
- High-Risk Maternity Case Management Program
NurseHelp 24/7
Call NurseHelp 24/7 toll-free at 877-304-0504 and talk with a registered nurse anytime you have health-related questions. Experienced nurses can help you figure out how you can care for yourself, evaluate treatment options, and help you determine whether or not to see a doctor.
You can also chat with a nurse online if you prefer. Use your Blue Shield login at blueshieldca.com/nursehelp to access one-on-one support in a secure environment. Use Nursehelp 24/7 for reliable information about:
- Minor illness and injuries
- Chronic conditions
- Medical tests and medications
- Preventive care
Fitness and Exercise
Fitness Your Way is a gym membership program available
through Tivity Health and offers special rates to Blue Shield
members. You and your dependents who are age 18 and older
are eligible.
- To enroll, visit fitnessyourway.tivityhealth.com/bsc or call
1-833-283-8387. - To find locations, visit fitnessyourway.tivityhealth.com/locations.
Weight management programs
Enroll at no additional charge through Blue Shield’s Wellvolution Diabetes Preventions Program. See if you qualify at solera4me.com/shield.